Due to an increased volume of orders for the holiday season, please note that processing and shipping times have been extended by a week. Please see shipping policy for standard processing times.

My door will not close

You will know if it is the door latch because none of the buttons will respond when they try to program it. When the door is open, if you can touch the buttons and change cycle, then the latch is okay, If it won’t change cycles then the latch is flipped.

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If the door is open or closed too fast, it will cause the latch to flip. This is something that the you can easily flip, service is not needed. If this does not resolve the issue, please submit a service request.


Fatal error: Uncaught exception 'Aws\S3\Exception\S3Exception' with message 'Error executing "ListObjectsV2" on "https://thorkitchenstage.s3.us-west-1.amazonaws.com/?list-type=2&delimiter=%2F&prefix=uploads%2Fwpcf7_uploads%2F"; AWS HTTP error: Client error: `GET https://thorkitchenstage.s3.us-west-1.amazonaws.com/?list-type=2&delimiter=%2F&prefix=uploads%2Fwpcf7_uploads%2F` resulted in a `403 Forbidden` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>AccessDenied</Code><Message>User: arn:aws:iam::905418160207:user/s3a (truncated...) AccessDenied (client): User: arn:aws:iam::905418160207:user/s3access_stage is not authorized to perform: s3:ListBucket on resource: "arn:aws:s3:::thorkitchenstage" because no identity-based policy allows the s3:ListBucket action - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>AccessDenied</Code><Message>User: arn:aws:iam::905418160207:user/s3access_stage is not authorized to perform: s3:ListBucket on resource: "arn:aws:s3:::thorkitchenstage" because no identity-based policy allows the s3:ListBucket action</Message><RequestId>6SKZ7J4NE54TBFAC</RequestId><HostId>Ex6K3PDfkCsV1DlAKLTm9tmZ8W5kMIlCrEcevksWUUJvgi8v4GnTlttiEeNb2hbhUjp4KQBal8g=</HostId></Error>' GuzzleHttp\Exception\ClientException: Client error: `GET https://thorkitchenstage.s3.us-west-1.amazonaws.com/?list-type=2&delimiter=%2F&prefix=uploads%2Fwpcf7_uploads%2F` resulted in a `403 Forbidden` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>AccessDenied</Code><Message>User: arn:aws:iam::905418160207:user/s3a (truncated...) in /var/www/stagesite/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php:113 Stack trace: #0 /var/www/stagesite/vendor/guzzlehttp/guzzle/src/Middleware.php(72): GuzzleHttp\Exception\RequestException::create() #1 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(209): GuzzleHttp\Middleware::GuzzleHttp\{closure}() #2 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(158): GuzzleHttp\Promise\Promise::callHandler() #3 /var/www/stagesite/vendor/guzzlehttp/promises/src/TaskQueue.php(52): GuzzleHttp\Promise\Promise::GuzzleHttp\Promise\{closure}() #4 /var/www/stagesite/vendor/guzzlehttp/guzzle/src/Handler/CurlMultiHandler.php(163): GuzzleHttp\Promise\TaskQueue->run() #5 /var/www/stagesite/vendor/guzzlehttp/guzzle/src/Handler/CurlMultiHandler.php(189): GuzzleHttp\Handler\CurlMultiHandler->tick() #6 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(251): GuzzleHttp\Handler\CurlMultiHandler->execute() #7 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(227): GuzzleHttp\Promise\Promise->invokeWaitFn() #8 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(272): GuzzleHttp\Promise\Promise->waitIfPending() #9 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(229): GuzzleHttp\Promise\Promise->invokeWaitList() #10 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(272): GuzzleHttp\Promise\Promise->waitIfPending() #11 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(229): GuzzleHttp\Promise\Promise->invokeWaitList() #12 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(69): GuzzleHttp\Promise\Promise->waitIfPending() #13 /var/www/stagesite/vendor/aws/aws-sdk-php/src/AwsClientTrait.php(58): GuzzleHttp\Promise\Promise->wait() #14 /var/www/stagesite/vendor/aws/aws-sdk-php/src/ResultPaginator.php(139): Aws\AwsClient->execute() #15 /var/www/stagesite/vendor/aws/aws-sdk-php/src/functions.php(52): Aws\ResultPaginator->valid() #16 /var/www/stagesite/vendor/aws/aws-sdk-php/src/functions.php(69): Aws\map() #17 [internal function]: Aws\flatmap() #18 /var/www/stagesite/wp-content/plugins/s3-uploads/inc/class-stream-wrapper.php(695): Generator->valid() #19 [internal function]: S3_Uploads\Stream_Wrapper->dir_readdir() #20 /var/www/stagesite/wp-content/plugins/contact-form-7/includes/file.php(362): readdir() #21 /var/www/stagesite/wp-includes/class-wp-hook.php(322): wpcf7_cleanup_upload_files() #22 /var/www/stagesite/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #23 /var/www/stagesite/wp-includes/plugin.php(517): WP_Hook->do_action() #24 /var/www/stagesite/wp-includes/load.php(1280): do_action() #25 [internal function]: shutdown_action_hook() #26 {main} Next Aws\S3\Exception\S3Exception: Error executing "ListObjectsV2" on "https://thorkitchenstage.s3.us-west-1.amazonaws.com/?list-type=2&delimiter=%2F&prefix=uploads%2Fwpcf7_uploads%2F"; AWS HTTP error: Client error: `GET https://thorkitchenstage.s3.us-west-1.amazonaws.com/?list-type=2&delimiter=%2F&prefix=uploads%2Fwpcf7_uploads%2F` resulted in a `403 Forbidden` response: <?xml version="1.0" encoding="UTF-8"?> <Error><Code>AccessDenied</Code><Message>User: arn:aws:iam::905418160207:user/s3a (truncated...) AccessDenied (client): User: arn:aws:iam::905418160207:user/s3access_stage is not authorized to perform: s3:ListBucket on resource: "arn:aws:s3:::thorkitchenstage" because no identity-based policy allows the s3:ListBucket action - <?xml version="1.0" encoding="UTF-8"?> <Error><Code>AccessDenied</Code><Message>User: arn:aws:iam::905418160207:user/s3access_stage is not authorized to perform: s3:ListBucket on resource: "arn:aws:s3:::thorkitchenstage" because no identity-based policy allows the s3:ListBucket action</Message><RequestId>6SKZ7J4NE54TBFAC</RequestId><HostId>Ex6K3PDfkCsV1DlAKLTm9tmZ8W5kMIlCrEcevksWUUJvgi8v4GnTlttiEeNb2hbhUjp4KQBal8g=</HostId></Error> in /var/www/stagesite/vendor/aws/aws-sdk-php/src/WrappedHttpHandler.php:196 Stack trace: #0 /var/www/stagesite/vendor/aws/aws-sdk-php/src/WrappedHttpHandler.php(98): Aws\WrappedHttpHandler->parseError() #1 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(209): Aws\WrappedHttpHandler->Aws\{closure}() #2 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(174): GuzzleHttp\Promise\Promise::callHandler() #3 /var/www/stagesite/vendor/guzzlehttp/promises/src/RejectedPromise.php(49): GuzzleHttp\Promise\Promise::GuzzleHttp\Promise\{closure}() #4 /var/www/stagesite/vendor/guzzlehttp/promises/src/TaskQueue.php(52): GuzzleHttp\Promise\RejectedPromise::GuzzleHttp\Promise\{closure}() #5 /var/www/stagesite/vendor/guzzlehttp/guzzle/src/Handler/CurlMultiHandler.php(163): GuzzleHttp\Promise\TaskQueue->run() #6 /var/www/stagesite/vendor/guzzlehttp/guzzle/src/Handler/CurlMultiHandler.php(189): GuzzleHttp\Handler\CurlMultiHandler->tick() #7 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(251): GuzzleHttp\Handler\CurlMultiHandler->execute() #8 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(227): GuzzleHttp\Promise\Promise->invokeWaitFn() #9 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(272): GuzzleHttp\Promise\Promise->waitIfPending() #10 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(229): GuzzleHttp\Promise\Promise->invokeWaitList() #11 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(272): GuzzleHttp\Promise\Promise->waitIfPending() #12 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(229): GuzzleHttp\Promise\Promise->invokeWaitList() #13 /var/www/stagesite/vendor/guzzlehttp/promises/src/Promise.php(69): GuzzleHttp\Promise\Promise->waitIfPending() #14 /var/www/stagesite/vendor/aws/aws-sdk-php/src/AwsClientTrait.php(58): GuzzleHttp\Promise\Promise->wait() #15 /var/www/stagesite/vendor/aws/aws-sdk-php/src/ResultPaginator.php(139): Aws\AwsClient->execute() #16 /var/www/stagesite/vendor/aws/aws-sdk-php/src/functions.php(52): Aws\ResultPaginator->valid() #17 /var/www/stagesite/vendor/aws/aws-sdk-php/src/functions.php(69): Aws\map() #18 [internal function]: Aws\flatmap() #19 /var/www/stagesite/wp-content/plugins/s3-uploads/inc/class-stream-wrapper.php(695): Generator->valid() #20 [internal function]: S3_Uploads\Stream_Wrapper->dir_readdir() #21 /var/www/stagesite/wp-content/plugins/contact-form-7/includes/file.php(362): readdir() #22 /var/www/stagesite/wp-includes/class-wp-hook.php(322): wpcf7_cleanup_upload_files() #23 /var/www/stagesite/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #24 /var/www/stagesite/wp-includes/plugin.php(517): WP_Hook->do_action() #25 /var/www/stagesite/wp-includes/load.php(1280): do_action() #26 [internal function]: shutdown_action_hook() #27 {main} thrown in /var/www/stagesite/vendor/aws/aws-sdk-php/src/WrappedHttpHandler.php on line 196